A friend is asking me for help in choosing a Flexo ink cleaner supplier for their business. He has done his homework and has several choices already.
However, all of them seems to be equal in both quality and price. That's why he can't immediately decide.
I told him that when these situations occur to me, I usually research on customer feedback on the product and the company. While a business can have affordable and top quality products, the customer service can be bad.
As a consumer or a customer, you really need to assert your rights as a client and expect fast and efficient delivery of goods and services to you.
And that's why I really value customer feedback.
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